MorbidWare - Remote Technical Support

Services

Printer Services

Printer Services

from 30.00

Wired Printer Setup ($30.00) - Includes the installation of one printer, either connected directly to a system via a USB A-to-B cable or to a router via ethernet cable (to be connected by the user at the time requested during setup) and all requested associated software provided by the manufacturer. Please note that the cables are not included with the printers by most manufacturers and must be purchased separately. Please verify you have a cable available prior to requesting this service. Should other systems in the home need access to the printer, adding it to up to three other systems is included in this service once the initial setup is complete. Estimated time for this service is 30 minutes to 90 minutes.

Wireless Printer Setup ($60.00) - Includes the wireless installation of one printer and all requested associated software provided by the manufacturer. Please note that a portion of this service may require the user to be manually select options on the printer, and we will provide instructions at that time. An alternative would be to temporarily set the printer up as a wired printer long enough to update the wireless settings through the wired connection. Should other systems in the home need access to the printer, adding it to up to three other systems is included in this service once the initial setup is complete. Estimated time for this service is 30 minutes to 90 minutes.

Printer Troubleshooting ($75.00) - Troubleshooting of a wired or wireless printer that had been previously set up. Estimated time for this service is 45 minutes to three hours.

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